Answered.

Serafine products are currently sold on Amazon India. You can find the Rice Water Foaming Face Wash at ₹399 for 150ml, the Lime Phenyl Floor Cleaner at ₹109 for 900ml, and the Deep Clean Liquid Detergent at ₹249 for 1 L. We do not sell directly through this website at this time. For help after checkout, see our orders, shipping and returns guide. If you are interested in hospitality or bulk supply, see our hospitality page.

Yes — the formula was designed with sensitive skin in mind. It is free from SLS, SLES, parabens, and synthetic colourants. The inclusion of ceramides and panthenol helps maintain and restore the skin barrier after cleansing. If you have a specific skin condition or known allergy, we recommend checking the full ingredient list on the Amazon listing before purchasing.

The Rice Water Foaming Face Wash is formulated for daily use — morning and evening. The gentle SLS-free base cleans effectively without stripping the skin, so it holds up to twice-daily use for most skin types. If you find any sensitivity with twice-daily use, start with once daily and increase gradually.

Serafine Lime Phenyl is a 10X concentrated floor cleaner for tiles, marble, granite, ceramic and most washable surfaces. It is designed for daily home and commercial cleaning, dirt removal, and odour control. Follow the product packaging for dilution and usage guidance.

Serafine Deep Clean Liquid Detergent is designed for top-loading washing machines. It is made for everyday laundry, fabric care and powerful stain removal across all types of fabrics, with a fresh clean scent and pH-balanced formula.

Serafine does not test on animals at any stage of the development or production process. Our current formulas do not contain animal-derived ingredients. We will update this page if that changes with any future product.

Yes. Serafine is an Indian brand, and our products are formulated and manufactured in India. Making things here, for people everywhere, was a deliberate choice — not an afterthought.

First Access is how Serafine announces new products and restocks before they go public. When you sign up, you are first to hear when a new formulation is ready, when limited quantities become available, and when we have something worth sharing. It is a short email, sent rarely. You can sign up on the homepage.

Formulas vary by product. The Rice Water Foaming Face Wash is free from SLS, SLES and parabens, while the Deep Clean Liquid Detergent lists SLES and other cleaning surfactants on its pack. Please check each product page for the complete ingredient list, and see our face care formula page for the thinking behind the face wash.

Yes — we supply hospitality partners across India. We have 30ml and 100ml amenity formats available for the face wash, alongside more products in development. Visit our hospitality page to learn more and submit an enquiry. We typically respond within 2 business days.

You can reach us through the contact page. For product support, write to care@myserafine.com; for hospitality or business enquiries, write to business@myserafine.com. We read every message and respond within 2 business days.

We do not release products on a fixed calendar. New formulas join the collection when they are ready — which takes as long as it takes. The best way to hear first is to join the First Access list. We only send that email when there is something genuinely worth knowing.